singpass counter​ 12 25

singpass counter​ 12 25

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Singpass helpdesk counter is an official counter where you can get help with Singpass issues or applications.

They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.

Most Singpass counters are located at ServiceSG Centres, larger community centres, or government buildings such as the ICA Building and selected Community Clubs.

Services offered include new account sign-up, unlocking or reactivating accounts, setting up the Singpass app, and verifying documents in person.

Be sure to have your NRIC or FIN ready—this speeds up the process and ensures staff can address your request.

Most counters operate during normal working hours; check online or call ahead as opening times may differ by location.

If you prefer face-to-face assistance or run into problems online, check here heading to a Singpass counter is the fastest way to get help.